Assessment Report

Methods

Questions

Results


Assessment Methods for Learning Goals

Vocabulary
Protocol Rationale
Process of Articulation
Symptom Management

Method 1
Cognitive assessment of vocabulary, protocol and articulation

Method 2
Role play a scenario where the patient is in the doctor’s office and assess their description of their symptoms.

Method 3
Present a new scenario where the user’s child is sick and have them describe how they would prepare for the doctor’s visit or a triage nurse call.

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Assessment Questions

Group 1
Thank you for participating in my Master’s research project. Your input will inform the development of patient education software that would allow patients to better utilize their time with their doctor.

Task
Scenario:
Johnny is a family member and has requested your help in calling the doctor on his behalf. Observe the symptoms he displays and from your knowledge and experience, answer the following questions.
1. How would you describe Johnny’s symptoms to a doctor?
2. What questions would you ask Johnny to clarify his symptoms?
3.What other symptoms would you look out for along with the ones he is showing?
4. What steps would you take to manage Johnny’s present symptoms until he sees his doctor?

Group 2
Thank you for participating in my Master’s research project. Your input will inform the development of patient education software that would allow patients to better utilize their time with their doctor.
Task
Scenario:

Johnny is a family member and has requested your help in calling the doctor on his behalf. Observe the symptoms he displays and use the application in front of you to help you understand how to talk to his doctor. You may take brief notes.
Answer the following questions without referring to the application. This is not a test of your memory. Your questions are just as important as your answers.
1. How would you describe Johnny’s symptoms to a doctor?
2. What questions would you ask Johnny to clarify his symptoms?
3. What other symptoms would you look out for along with the ones he is showing?
4. What steps would you take to manage Johnny’s present symptoms until he sees his doctor?

About ExpertPatient
1. What new symptoms did you describe today that you would not otherwise if you did not use this program?
2. What new information did you learn from ExpertPatient today that you did not know previously? ( words, concepts, understanding )
3. Would ExpertPatient be a useful tool for your doctor’s visits? How?
4. What are some things you would like see changed and improved in the program?

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Assessment Results

Both groups were asked to watch a video of a man acting out physical symptoms and were asked the following questions. One group answered the questions with the learning tool and the other group didn’t,

Question

Group 1

Group 2 (with ExpertPatient )

How would you describe Johnny’s symptoms to a doctor?

Cough

Hacking cough

Dry cough

Dry hacking cough

Hacking cough like a seal

 

Pain in head

Headache

Possible Congestion

Nasal pressure

Facial pain

 

Sore throat

Pain in throat

Throat hurts

Lots of pain in throat

Swollen neck glands

Swollen glands

Pain around the throat

Lymph Nodes swelling

Sore swollen neck glands

Swollen painful glands

Facial pain

 

Having trouble getting out of bed

Dizzy

In bed

Needing rest

Uncomfortable

Really tired

Muscle aches

General bad feelings

Achy

Question

Group 1

Group 2 (with ExpertPatient )

What questions would you ask Johnny to clarify his symptoms?

Do you have fever?

Do you have chills?

Do you have fever chills?

Do you a temperature of 104F or higher?

What is your temperature?

Are you running a temperature?

   

Are you experiencing vomiting

Do you have vomiting?

How is the breathing?

Do you have a cough?

Is there a cough that is dry or not?

Is your cough dry?

Getting better night /day?

Does the cough get better or worse?

When does the cough occur?

When is it worse day or night?

Do you have any mucous?

Do you have sore throat?

Can you describe the pain?

Is the pain in the throat dry or scratchy?

Are you unable to talk?

Do your glands feel swollen?

Is the throat sore?

What parts of your face hurt?

Have you eaten something?

Mental State?

Where do you feel discomfort

Where do you feel pain?

Where is the pain?

Do you have aches?

How many days has this been going on?

How long have you been feeling ill?

Have you had something similar?

How long has this been going on?
Did it happen suddenly or gradually?

 

Do you have a headache?

Do you have a cold?

Does his head hurt?

Does his stomach hurt?

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