Museum Observation: The Exploratorium

ED333B

Professor Shelly Goldman
Assignment
As this class focused on learning and technology in organizations such as museums, schools, businesses and families, one important assignment asked us to spend time in a museum observing the ways in which people learn, interact and use technology and then to write a paper chronicling and analyzing our observations while offering suggestions for new possibilities or improvements.

Process
Two of my classmates and I spent several hours observing visitors to the Exploratorium in San Francisco. This hands-on science museum with frequently changing exhibits draws children and adults of all ages to visit, play and learn. After spending nearly an hour observing different and only marginally effective exhibits, we settled in to observe a new exhibit: Behind the Screen. Each of us took notes and observed evidence of learning and interactions with technology.

Writing the Paper
We all wrote up observation notes with some initial analysis and emailed them to the entire group. Once we had read through all of the notes, we took turns tackling different drafts using the tracking tool in Microsoft Word. With team members in San Jose, Palo Alto and San Francisco, it was most efficient for us to work remotely as we wrote the paper.

Excerpt
Unintentional and Intentional Modeling
A few minutes after we arrived at the animation station, an "Explainer" a museum guide in his late teens, jumped at the opportunity to make his own animation when he saw an empty seat in front of one of the workstations. Without asking if visitors needed help or guidance, he immediately went to work putting together an animation of a rolling red wagon knocking down Curious George with such "force" that Curious George’s head fell off. He quickly moved the props, hitting the Record button each time he wanted to record a frame, and pressing the Playback button to show off his animation to the two other amused Explainers standing nearby. The Explainers had been walking around together as a group and appeared to be friends. When the Explainer was done, he and his friends left the exhibit area.

Sitting to the right of the Explainer was an approximately 7-year-old girl who, after watching the Explainer’s animation, began animating a sequence of her own. She moved the props in a sequential manner, pressing the record button every time she wanted to record a frame. In her story a large frog jumped and landed on top of Curious George’s head. Once again the friendly monkey lost his head. After playing the animation and excitedly showing her mom, who was making her own animation in the next seat, the girl made two iterations of the same movie, improving upon the first by making it appear as though the frog was biting off Curious George’s head. Each time, she eagerly asked her mom to look at her new animation.

Although the Explainer’s job is to assist visitors and help them to use the exhibits, it appears the modeling taking place was unintentional. The Explainer was having fun with his friends, and in the process, showed young visitors the correct sequence of actions to take to create an animation. The girl sitting next to him was able to pick this up right away after watching him, and even imitated the content of his animation.