Claims Analysis for the "Jane" Problem Scenario

Situation Features Pros (+) and Cons (-)
Trying to gather design ideas and inspiration on the Web + Web is a good resource for exploration and researching
+ It is a convenient way to do research

- Can be easily overwhelmed by the vast resource
- It takes time to sift through the relevant information
- It requires some skills to effectively search the Web
Trying to search for information about expert in this field from the Web

+ Web is a good resource and convenient way to look for information
- Many experts don't have their own websites
- Very unlikely to find information about the design approaches, experience etc. of experts on the Web since this information is usually not published

A library that summarizes different design approaches + Good for browsing and grasping the key concepts
+ Ease for comparing and contrasting between different design approaches
+ Ease of reference

- Takes time and effort to gather relevant information and create a summary

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